Introduction

Welcome to Juice Box Mobile Ltd. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. These Terms apply to all purchases made from our online store. Please read these Terms carefully before using the website or placing any orders.

If you do not agree to these Terms, you may not access or use the site

1.General Information

1.1 Company Name: Juice Box Mobile Ltd

1.2 Company Number: 15741024

1.3 Registered Address: 61 Bridge Street, Kington, HR5 3DJ

1.4 Trading Name: Juice Box Mobile Ltd operates under the trading name “Juice Box Mobile.”

1.5 Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales

2.Acceptance of Terms

2.1 By clicking the tick box before placing an order with Juice Box Mobile Ltd, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts.

2.2 By placing an order, you are agreeing to these Terms, and they will form a contract between you and Juice Box Mobile Ltd once we accept your order

3.Products and Pricing

3.1 All products and pricing displayed on our website are subject to availability and may be changed at any time without notice.

3.2 Prices for our products are listed in GBP (£) and include VAT unless otherwise specified. Delivery charges are not included in the product prices and will be added to the total amount payable at checkout.

3.3 We make every effort to ensure that all descriptions, images, and prices of products appearing on the website are accurate. However, in the event of any errors, Juice Box Mobile Ltd reserves the right to correct any inaccuracies or cancel orders affected by such errors

4.Orders and Payment

4.1 Order Process: To place an order, you must follow the steps on the website, including providing accurate personal and payment details.

4.2 Order Confirmation: Once an order is placed, you will receive an email acknowledging receipt of your order. This email does not confirm acceptance of your order. Your order will only be accepted once we dispatch the goods and send you a confirmation email.

4.3 Payment Methods: We accept the following methods of payment: Credit and Debit Cards, Direct Debit and Bank Transfer (BACS).

4.4 Payment Security: All payment information is processed securely. We do not store any credit card details. Our payment gateway is compliant with PCI-DSS security standards.

4.5 Right to Refuse: We reserve the right to refuse any order for any reason. If we are unable to process your order, we will inform you as soon as possible, and any payment made will be refunded

5.Delivery

5.1 Delivery Charges: Delivery costs will be calculated during the checkout process and added to your total order value.

5.2 Delivery Time: We aim to dispatch all orders within 2 working days. Delivery times are estimates and may be subject to delays caused by factors beyond our control.

5.3 International Shipping: We currently deliver within the UK only.

5.4 Failed Deliveries: It is your responsibility to ensure that the delivery address provided is accurate. If an item cannot be delivered due to an incorrect address, additional delivery charges may apply

6.Returns and Refunds

6.1 Right to Cancel: Under UK consumer law, you have the right to cancel your order within 14 days of receiving your goods. To exercise this right, you must notify us in writing via email at hello@juiceboxonline.co.uk.

6.2 Return of Goods: You must return the products to us in their original, unused condition, along with any packaging, within 14 days of notifying us of your wish to cancel. You will be responsible for the cost of returning the goods even if the items are faulty or misdescribed.

6.3 Refunds: We will process your refund within 14 days of receiving the returned goods or receiving proof of return. Refunds will be made to the original payment method.

6.4 Faulty or Damaged Items: If an item arrives faulty or damaged, please contact us at hello@juiceboxonline.co.uk within 48 hours of delivery. We will arrange for a replacement or refund, but not the cost of return postage

7.Limitation of Liability

7.1 Juice Box Mobile Ltd will not be liable for any indirect, special, or consequential losses, including but not limited to loss of profits, revenue, or goodwill, arising out of or in connection with your use of the website or products purchased.

7.2 Our liability to you for any claim arising from your purchase shall not exceed the price of the products you have purchased

8.Privacy Policy

8.1 Juice Box Mobile Ltd respects your privacy and is committed to protecting your personal information. Our Privacy Policy, which sets out how we collect, use, and protect your data, can be found https://juiceboxonline.co.uk/privacy-policy/

9.Intellectual Property

9.1 All content on the Juice Box Mobile Ltd website, including but not limited to text, images, logos, and designs, is the intellectual property of Juice Box Mobile Ltd or our licensors and is protected by copyright law. You may not reproduce, distribute, or use any content without prior written permission

10.Amendments to Terms and Conditions

10.1 Juice Box Mobile Ltd reserves the right to amend or update these Terms and Conditions at any time. Any changes will be posted on the website, and it is your responsibility to review the Terms periodically.

10.2 Continued use of the website after any changes have been made constitutes your acceptance of the new Terms

11.Governing Law and Jurisdiction

11.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

11.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Juice Box Mobile Ltd
Email: hello@juiceboxonline.co.uk
Address: 61 Bridge Street, Kington, HR5 3DJ.